Sometimes, to make change happen, there has to be shouting. Other times, the shouting has to stop to allow change to happen. Right now we need to be talking—and listening—to each other, in our industry as well as in society. So why is it so hard to get these conversations going? Well, there’s the genuine guilt and anger that makes this super uncomfortable. On top of that, could it be we often lose our nerve at the prospect of feeding the indignation of the ALL-CAPS side of the internet? WAKE UP PEOPLE!
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